Shipping & Returns Policy – Allure Cove Shop
Shipping Policy (USA)
Allure Cove Shop ships products to customers across the USA. Shipping time ranges from 7-15 days, depending on the selected shipping method. In case of unexpected delays, shipping may take up to two additional days. We proudly offer free shipping on all orders.
Returns Policy (USA)
Allure Cove Shop accepts returns for defective or damaged products within 4 days of delivery. If you receive a defective or damaged product, please contact us at [email/email address] or [phone number] within 7 days of delivery to initiate the return process. You will be required to provide photos or videos as proof of the defect or damage.
Once your return is approved, we will provide a return address. After receiving and inspecting the product, Allure Cove Shop will either issue a refund or send a replacement.
Non-Returnable & Non-Refundable Items
There are certain cases where Allure Cove Shop may not accept returns or issue refunds:
- Non-defective items – We do not accept returns if you change your mind or no longer want the product.
- Customized products – Items with custom logos, designs, or personalizations cannot be returned or refunded.
- Shipping issues – If the product is lost or damaged during shipping, Allure Cove Shop may not be responsible, but we may offer a partial refund or replacement.
- Time limit – Issues reported after the return window may not qualify for a refund or return.
- Improper use – Products damaged due to misuse will not be eligible for returns or refunds.
For any questions or assistance, feel free to reach out to Production@therocketretail.com